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International Course in Hospitality Management (ICHM) certificates are based on the philosophy that a commitment to excellence and the finest education and training are essential for those people seeking the most sought after positions in the highly competitive hospitality industry.
Besides a brief history of management, the tasks and responsibilities of a manager are outlined in this module. Thereby reflecting on today’s business environment relating to culture, ethics and social responsibility. Decision making is a central task of a manager, whereby relevant techniques for creative problem solving are being introduced. At its core, the module focuses on the management tasks of the following points.
- Management Environment
Trainees will gain insight on the role of the manager in an organization reflecting the environmental aspects such as culture, ethics and social responsibility. Thereby managing diversity in a global environment is key
- Planning (strategic and operational)
The module will focus on creative problem solving and decision making methods. This will include decision support models being used in business practice and evaluating the planning aspect of management.
- Organizing (structures and systems)
Plans require implementation and this is the subject of this module. Various organizational structures (functional, object oriented, tensor, networks) are going to be discussed and compared in the view of a customer oriented organization.
- Leading (corporate culture and leadership)
Structures and systems function best when a customer oriented corporate culture is established. This part of the module focuses on organizational behaviour and motivational leadership qualities.
- Controlling (learning from experience)
It is essential to define the purpose and role of controlling methods and concepts. This will tie in with various areas such as marketing, finance, human resource and quality.
MODUL University Dubai
4th Floor ONE JLT
Jumeirah Lakes Towers
Dubai, United Arab Emirates
Certificate of Achievement
Issued by MODUL University Dubai and the world's leading MODUL Tourism College of the Vienna Chamber of Commerce
Managing & Leading People in Hospitality
Hospitality Management Essentials
Quality & Customer Experience Management in Hospitality
What MODUL is for you...
Annual MODULian Student Party 2017
MODUL University Dubai's 1st Anniversary
MODUL University Dubai Inauguration Ceremony
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