International Course in Hospitality Management (ICHM)

Certificate of Achievement in Managing and Leading People in Hospitality

Certificate of Achievement in Managing and Leading People in Hospitality


International Course in Hospitality Management (ICHM) certificates are based on the philosophy that a commitment to excellence and the finest education and training are essential for those people seeking the most sought after positions in the highly competitive hospitality industry.


After introducing the fundamental history of HR management and a background of the industry workforce, challenges HR managers are facing in today’s working environments are elaborated on.

Focal Points

  • Principles of HR Management

    This module will be an introduction to the principles of HR management in the hospitality industry and the critical issues that we are facing in today’s globalized world. Furthermore, a broad overview of the structure and organization of HR departments will be given.

  • Effectively Resourcing Hospitality Organization

    The second part of the module deals with staff selection and recruitment and how to introduce new staff members to the team.

  • Development & Training (Career Planning)

    Performance management of staff members is the key topic that raises questions such as how to plan, deliver and evaluate training programs?

  • Rewards & Remuneration (Payroll)

    Trainees will familiarize themselves with local legal aspects that companies have to take into account when employing staff members.

  • Employee Relationship (Empowering Staff)

    A crucial topic in today’s hospitality industry necessary for meeting the challenges of finding, hiring and maintaining highly qualified staff over the long term. Trainees are shown how to reduce staff turnover and how to implement employer branding.



MODUL University Dubai
4th Floor ONE JLT
Jumeirah Lakes Towers
Dubai, United Arab Emirates

Tuition Fees

AED 4,735

Certificate of Achievement

Issued by MODUL University Dubai and the world's leading MODUL Tourism College of the Vienna Chamber of Commerce

Eligibility Criteria

Fluent in English language
Contact our advisors for a complete list of requirements

register now



Managing & Leading People in Hospitality


Hospitality Management Essentials


Quality & Customer Experience Management in Hospitality


Get in Touch

contact us

Nikola Kovacevic

Account Manager

Professional Education


T. +971 4 510 1428

M. +971 52 212 2520



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